Name: Garage Door Tacoma
Address: 1 Broadway #418, Tacoma, WA, 98402, US
Telephone: (253) 553-3824
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged garage door panels within the same day of your service call. Our technicians carry common panel sizes and hardware in their service vehicles. For custom or specialty panels, we typically complete the repair within 2-3 business days. Emergency panel repairs are available 24/7 for situations where your door is stuck open or poses a security risk. Contact us at (253) 553-3824 for immediate assistance.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panels can become damaged through several common causes: vehicle impacts (the most frequent cause), severe weather conditions including hail and high winds, age-related wear and warping, improper installation or adjustment, failed springs that cause the door to drop suddenly, and general wear from years of daily use. Regular maintenance can help identify potential panel issues before they become serious problems. Our technicians can assess your panels during routine inspections and recommend repairs or replacements as needed.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes, we offer flexible financing options for new steel garage door installations to help make your investment more manageable. We partner with reputable financing providers to offer plans with competitive interest rates and terms ranging from 12 to 60 months. Most customers qualify for financing with a quick credit check, and many plans offer 0% APR promotional periods. Contact our team to discuss financing options and get a personalized quote for your new steel garage door installation.

Question 4

What's included in your garage door maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: complete visual inspection of all door components, lubrication of all moving parts (springs, rollers, hinges, tracks), tightening of all hardware and mounting brackets, testing and adjustment of door balance and alignment, safety sensor testing and adjustment, weather seal inspection and replacement if needed, opener testing and safety reverse check, and a written report of any issues found. Regular maintenance extends the life of your door and can prevent costly emergency repairs.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours to complete. This includes removal of the old door (if applicable), installation of the new door and hardware, installation or connection to the opener, testing and adjustment for proper operation, and a walkthrough with the homeowner. Custom doors or doors requiring structural modifications may take longer. We always provide a time estimate before beginning work.

Question 6

What brands of garage doors do you install?

Accepted Answer

We install all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Northwest Door, and more. We can also work with specialty manufacturers for custom projects. As factory-trained technicians, we're qualified to install and service doors from any manufacturer. We'll help you choose the best brand and style for your home, budget, and needs.

Question 7

Do you repair garage door openers?

Accepted Answer

Yes, we repair all brands and types of garage door openers including chain drive, belt drive, screw drive, and direct drive models. Common repairs include motor replacement, gear and sprocket replacement, circuit board repair, remote programming, safety sensor alignment, and limit switch adjustment. If your opener is beyond repair, we can recommend and install a new unit that fits your needs and budget.

Question 8

What is your warranty coverage?

Accepted Answer

We offer a comprehensive 10-Year Warranty on all installations and major repairs. This covers parts and labor for any defects in workmanship or materials. Springs, cables, and hardware are covered for the lifetime of the door. Our warranty also includes a satisfaction guarantee—if you're not happy with our work, we'll make it right. Extended warranty options are available for additional peace of mind.

Question 9

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year for residential garage doors that receive normal use. High-use doors (4+ cycles per day) or doors in harsh weather conditions should be serviced twice yearly. Between professional services, homeowners should visually inspect their door monthly, keep tracks clean, and listen for unusual sounds during operation. Regular maintenance prevents breakdowns and extends door life.

Question 10

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All of our technicians are fully licensed, bonded, and insured. We carry comprehensive general liability insurance and workers' compensation coverage to protect both our team and your property. Our technicians are factory-trained on all major garage door brands and participate in ongoing education to stay current with industry best practices and safety standards. We're also IDEA members and maintain the highest professional certifications in the industry.

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